Have you checked recently how your shop looks in the Etsy app, for buyers browsing on their phones or tablets?
See this Etsy article about making sure your shop is optimised for mobile viewers: https://www.etsy.com/uk/seller-handbook/article/is-your-shop-optimized-for-mobile/22858082407
In your shop stats you can see how many of your overall traffic sources found your shop on the Etsy app - it might be more than you think! Make sure your photos and descriptions grab people browsing on the app as well as on a desktop computer
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